Informational article

How to Set Up a Vacation Hold for Your Inquirer Print Subscription

If you have an active Inquirer print subscription and will be away from your delivery address for an extended period, setting up a vacation hold pauses your home delivery for a specified timeframe without canceling your subscription, so you won’t miss issues or incur unnecessary charges for undelivered papers. Most account holders can complete the process in under 5 minutes via the official Inquirer subscriber portal, phone support, or mobile app, with holds typically approved 1–2 business days before your requested start date, per standard processing timelines. ## Eligibility and Pre-Setup Requirements Vacation holds are only available for active, paid print subscriptions, and are not an option for complimentary or digital-only subscription tiers. You will need either your subscriber account login credentials, or the phone number and billing address associated with your account if you do not have online access. Have your desired hold start and end dates ready before starting the process. Standard industry practice caps individual vacation holds at 30 consecutive days per request, which the Inquirer typically follows; if you need a longer pause, you may need to submit a second hold request or contact customer support to discuss options. To ensure your hold takes effect before you depart, submit your request at least 3 business days in advance of your intended start date, in line with standard processing guidelines. ## Step-by-Step Setup via the Subscriber Portal This is the fastest, most direct method for most users. First, navigate to the official Inquirer subscriber website and log in with your registered email and password. Select the "Account Settings" or "Delivery Management" tab from the top navigation bar or user dashboard. Locate and select the "Vacation Hold" or "Pause Delivery" option from the available menu. Enter your requested hold start and end dates, double-check that your delivery address is correct, and submit the request. You will receive an automated confirmation email with your hold details; save this correspondence for your records. ## Alternative Setup Methods If you do not have online account access, you can process a hold via phone or mail. Call the Inquirer subscriber services line, listed on your billing statement or the official website’s contact page, and have your subscriber ID, billing address, and requested hold dates ready. A representative will verify your account and process the request immediately, and you can request a confirmation number for your records. For slower processing, submit a written request via mail to the subscriber services address listed on your billing statement; allow 7–10 business days for delivery and processing to ensure your hold takes effect before your departure. If you use the official Inquirer subscriber mobile app, log in, navigate to the "Delivery" or "Account" section, select "Vacation Hold," enter your dates, and submit for in-app and email confirmation.