To set up a vacation hold online: * Navigate to the official subscription management page. * Log in using your registered email address and password. * Locate the section for account settings, delivery options, or suspension requests. * Enter your requested start date and the date you want delivery to resume. * Save your changes and look for a confirmation message. Before submitting your request, check the platform's specific guidelines regarding lead times. Many publications require a notice of at least 24 to 48 hours before the hold takes effect. ## Contacting Customer Service If you prefer not to use the online portal, or if you experience technical difficulties, you can manage your hold by contacting customer service. Speaking with a representative allows you to confirm that your delivery suspension has been scheduled correctly.
When contacting customer service, have your subscription account number, delivery address, and the exact dates of your trip ready. It is best to call several days in advance of your departure to ensure the representative has sufficient time to update your account status in the system. ## Accessing Digital Features During a Hold Depending on your subscription type, pausing your physical print delivery does not necessarily mean losing access to online content. While your print papers are on hold, you may still be able to access digital replicas, local news, and specialized databases online. For example, if you need to look up local notices or family records while away, you can access the publication's digital archives. The official All Obituaries page has a partial or full name search to help you find specific listings. On this portal, listings can be browsed by month or filtered by the first letter of the last name.
Individual pages on the database can contain an obituary, service information, tribute options, and flower links. If you are researching historical notices, keep in mind that the availability of older records is not guaranteed. ## Verifying Your Hold Status After submitting a vacation hold request, it is wise to verify that the change has been registered. You can do this by checking your email for an automated confirmation message containing your start and end dates. Alternatively, you can log back into your subscriber portal to view your active and pending account changes. If you do not receive confirmation, contact customer support to verify the status of your hold before you travel.
