Follow the instructions provided on the official site exactly. If a specific request form is required, complete every field accurately. Submit only through the channels the department designates. Avoid third-party sites that claim to handle official police records, as they may not be authorized or up to date. If the website does not clearly list the Records Division process, use the department’s publicly listed non-emergency contact information to ask for the correct procedure. Always verify that you are using contact details published by the official agency. ## What to Do If the First Method Does Not Work If an online option is unavailable or your request is not accepted, try the alternative methods listed by the department (mail or in-person). Confirm hours, any identification requirements, and accepted payment methods in advance. If you receive no response or an unclear reply, follow up using the same official channel and reference any tracking or confirmation number you were given. You may also contact the main police department administrative line or the city clerk’s office for guidance on routing open records requests.

## Important Limitations Not every report is releasable. Certain information may be restricted by law, redacted, or unavailable. Availability of older records is not guaranteed and can vary. Processing times and any associated fees are set by the department and should be confirmed at the time of request. Only the official Kennesaw Police Records Division or authorized city channels can provide definitive answers about a specific report. Third-party directories, news archives, or unofficial websites are not substitutes for the official process. ## Verifying Accuracy After receiving any document, check that the details match the incident you requested. If something appears incomplete or incorrect, contact the Records Division promptly with the reference information they provided. Rely solely on materials issued by the department itself. For the most current instructions on how to request reports from the Kennesaw Police Records Division, visit the official Kennesaw Police Department website or contact the department directly using its published information.