1. **Visit the Portal:** Navigate to the official Sears Card Account Online website, which is hosted and managed by Citibank. 2. **Log In:** Enter your User ID and Password. If you are a first-time user, click the option to register your card and follow the prompts to create your login credentials. 3. **Go to Payments:** Once logged in, navigate to the payments section of the dashboard. 4. **Add Payment Method:** Enter your bank routing number and checking or savings account number. 5. **Schedule the Payment:** Select the amount you wish to pay (such as the minimum payment, statement balance, or a custom amount) and choose the payment date. Confirm the details and submit. You can also set up automatic payments (Autopay) through the online portal to ensure your minimum payment or statement balance is paid automatically each month. ## Paying Your Sears Card Bill by Phone If you do not have internet access or prefer not to pay online, you can make a payment over the phone using an automated system.
1. **Find the Number:** Look at the back of your Sears credit card or the top of your monthly billing statement to locate the official customer service phone number. 2. **Call Customer Service:** Dial the number and follow the automated voice prompts. 3. **Verify Your Identity:** You will be prompted to enter your credit card number, the last four digits of your Social Security number, or other identifying information. 4. **Provide Bank Details:** Follow the prompts to enter your bank routing number and checking account number. 5. **Confirm Payment:** Listen to the confirmation details and note the confirmation number provided at the end of the call. *Note: While automated phone payments are generally free, processing a payment through a live customer service representative may incur an additional fee. Listen carefully to the automated menu options before proceeding.* ## Paying Your Sears Card Bill by Mail For those who prefer to pay by check or money order, mailing your payment is a reliable option.
1. **Prepare the Payment:** Write a check or money order for the amount you want to pay. Make it payable to the card issuer as specified on your statement. Never send cash through the mail. 2. **Write Your Account Number:** Write your full Sears credit card account number on the memo line of your check or money order to ensure it is credited to the correct account. 3. **Use the Payment Coupon:** Tear off the payment coupon from the bottom of your paper billing statement. 4. **Mail the Envelope:** Place the payment and the coupon inside the return envelope provided with your statement. If you do not have the return envelope, mail the payment to the address listed on your monthly statement. To avoid late fees, mail your payment at least five to seven business days before the due date to allow for postal delivery and processing time.
