Because availability changes in real time, booking well in advance is recommended, particularly for weekend evenings, holidays, or peak hours. If no reservations are available for your desired time, the venue may still accept walk-ins, though wait times can be significant. ## What is Included in Your Bay Reservation When you reserve a bay at Topgolf Naperville, your booking typically includes: * **A Climate-Controlled Bay:** Hitting bays are equipped with heating and cooling features, making the venue accessible in various weather conditions. * **Gameplay Equipment:** Complimentary use of golf clubs is included, though guests are welcome to bring their own clubs if preferred. * **Unlimited Game Balls:** You receive unlimited microchipped golf balls to use during your reserved time. * **Bay Service:** A dedicated server will take food and beverage orders directly from your bay. Food and drinks are billed separately from your bay rental.
## Understanding Group Sizes and Bay Limits Each hitting bay at Topgolf Naperville accommodates a maximum number of active players at a time due to safety regulations and space constraints. If your group exceeds the maximum limit per bay (typically six players), you will need to book multiple adjacent bays. While a set number of people can play, the venue may allow a small number of additional non-playing guests to sit and socialize. It is best to verify the current guest limits with the venue beforehand. ## Pricing, Fees, and Payment Policies Topgolf charges for bay rentals by the hour rather than per person. The hourly rate fluctuates based on the day of the week and the time of day, with peak times costing more than morning or weekday hours.
When booking online, you may be required to pay a reservation fee or prepay for your bay time. These fees secure your spot and are subject to the venue's cancellation and rescheduling policies. To get the most accurate and up-to-date pricing structure, always consult the official Topgolf Naperville booking portal before finalizing your plans. ## What to Expect Upon Arrival To make the most of your reserved time, plan to arrive slightly before your scheduled start time. * **Check-In:** Head to the reservation desk or designated check-in area. You will need to provide the name on the reservation or the confirmation code. * **Bay Assignment:** Staff will direct you to your assigned bay. * **Strict Timing:** Your reservation time starts and ends exactly as scheduled. If you arrive late, your play time will not be extended, as other reservations may be booked immediately after yours.
## Frequently Asked Questions ### Can I cancel or modify my reservation? Yes, reservations can typically be canceled or rescheduled, but you must do so within the timeframe specified in your confirmation email to avoid losing your booking fee. Check the official site for the exact cancellation window. ### Do I need a membership to play? Topgolf requires a playing profile or membership card for players to track scores and game history. This can be set up online during the booking process or at the bay upon arrival. ### What happens during inclement weather? Topgolf Naperville is an all-weather facility. The hitting bays are covered and climate-controlled, so play continues during rain or snow. However, severe weather conditions like lightning may temporarily pause outdoor play for safety reasons. Always check with the venue if severe weather is expected.
