Informational article

Vera Life: Guide to Services, Eligibility, and How to Get Support

Vera Life is a free, confidential national support platform for survivors of sexual assault, domestic violence, dating violence, stalking, and related trauma, designed to connect users to tailored services, clear eligibility guidance, and immediate support options regardless of location, income, immigration status, gender identity, or age. All core support services carry no cost, and no personal identifying information is required to access initial guidance or resource referrals, with all communications protected by strict confidentiality rules. ## Core Services Offered Through Vera Life The platform’s team of trained, trauma-informed advocates provides 24/7 support via phone and secure online chat, with services available in dozens of languages to remove access barriers. Support includes connection to local emergency shelter and long-term housing assistance, legal advocacy for filing restraining orders, court accompaniment, and immigration relief options, referrals to trauma-informed mental health and medical care, and one-on-one guidance for navigating employment, public benefits, and safety planning after abuse. Specialized support is also available for LGBTQ+ survivors, survivors with disabilities, immigrant survivors, and survivors who are parenting, with advocates trained to address unique barriers such as discrimination, language access gaps, and fear of engaging with formal systems. ## Eligibility for Vera Life Support Vera Life maintains no universal eligibility barriers for initial support: No income verification, proof of citizenship, or formal documentation of abuse is required to speak with an advocate or receive resource referrals. All genders, including men and non-binary people, as well as minors, are eligible for support, with advocates following local consent laws when working with users under 18 to ensure minor safety. Eligibility for specific connected local services (such as emergency shelter funds, transitional housing programs, or specialized legal clinics) may have minor location-specific requirements, but Vera Life advocates will walk users through these rules at no obligation and connect them to alternative free resources if they do not qualify for a specific program. ## How to Access Vera Life Support The most direct way to access support is via the toll-free 24/7 phone number listed on the official Vera Life website, which connects users immediately to a trained advocate for crisis support, eligibility questions, or service referrals. For non-emergency questions about available services in a specific area, users can also use the secure, anonymous chat feature on the official site, which does not require users to share personal information to ask general questions. To locate in-person affiliated service providers in your area, use the zip code search tool on the Vera Life website to find local domestic violence and sexual assault organizations that partner with the platform. If you are unable to access the official Vera Life site, the National Domestic Violence Hotline and RAINN (Rape, Abuse & Incest National Network) operate as reliable alternative sources that coordinate with Vera Life’s network to connect survivors to appropriate support.