* **Your Credentials:** Your official Smithfield username and password. * **A Mobile Device:** A smartphone or tablet to receive verification codes or push notifications. * **The Okta Verify App:** If you plan to use the recommended push notification method, download the free Okta Verify app from the Apple App Store or Google Play Store before starting. * **A Computer:** It is easiest to complete the setup using a computer while holding your mobile device. ## Step-by-Step MFA Setup Instructions Follow these steps to configure your authentication factors: ### 1. Access the Smithfield Okta Portal Open a web browser and navigate to the official Smithfield Okta login page provided by your administrator. Enter your username and password, then click sign-in.
### 2. Initiate the MFA Enrollment If this is your first time logging in, or if your security settings have been reset, Okta will automatically prompt you to set up multi-factor authentication. You will see a list of available security factors. ### 3. Choose Your Primary Authentication Method Select the method you prefer to use for verification. The most common options include: * **Okta Verify (Recommended):** This method sends a push notification to your smartphone or generates a temporary code. * **SMS Authentication:** This sends a text message containing a one-time code to your registered mobile number. * **Voice Call:** This calls your phone and speaks a verification code aloud. ### 4. Configure Okta Verify If you choose Okta Verify, follow these steps to link your device: 1. Select **Okta Verify** on your computer screen and click **Set Up**. 2. Choose your device type (iPhone or Android) and click **Next**. A QR code will display on your computer screen. 3. Open the Okta Verify app on your mobile device. 4. Tap the plus (+) sign or **Add Account** within the app, then select **Organization**. 5. Point your phone's camera at the QR code on your computer screen to scan it. 6. Once scanned, your account will link automatically. You may be prompted to allow biometrics (such as Face ID or fingerprint scan) for added security.
### 5. Configure Alternative Methods If you select SMS or Voice Call authentication: 1. Select the corresponding option on your computer screen and click **Set Up**. 2. Enter your phone number, including the area code. 3. Click **Send Code** or **Call**. 4. Enter the verification code received on your phone into the box on your computer screen, then click **Verify**. ## Troubleshooting and Alternative Methods If you encounter issues during the setup process, try these troubleshooting steps: * **QR Code Will Not Scan:** If your phone camera cannot read the QR code, click the **Can't Scan?** link on your computer screen. This will display a secret activation key that you can manually type into the Okta Verify app. * **No SMS Received:** If you do not receive the text message code, verify that you entered your phone number correctly and that you have adequate cellular reception. * **App Notifications Not Working:** Ensure that notifications are enabled for the Okta Verify app in your mobile device's system settings.
## Getting Help Because security configurations are tied to internal corporate policies, availability of specific authentication methods may vary. If you are locked out of your account, lose your registered device, or need to reset your MFA settings, contact the official Smithfield IT Help Desk or system administrator for assistance. Third-party services cannot reset or modify your corporate Okta credentials.
