## Process for Requesting a Resolution Begin by emailing or speaking with each affected instructor as soon as the conflict is confirmed. Clearly state the overlapping exam times, attach or reference the official schedule, and propose a reasonable alternative such as an earlier or later slot within the final exam period if available. Many instructors can accommodate a conflict by offering a make-up exam or adjusting the time for one of the assessments. If both instructors cannot resolve the issue between themselves, the student should next contact the department chair of one or both courses. The chair can mediate or escalate the matter according to college procedures. In cases involving three or more finals on one day, university guidelines often support a formal request for rescheduling one of the exams; the student should follow any petition or form process outlined in the academic catalog or student handbook. Always retain copies of all correspondence. ## Working with Instructors and Departments Effectively Approach every conversation professionally and early in the term once the schedule is released. Provide concrete evidence of the conflict rather than vague complaints. Suggest specific alternative times that do not create new overlaps and remain within the designated final exam window. Instructors generally prefer solutions that maintain academic integrity, such as a different version of the exam or a proctored make-up session. If a department has a standard conflict-resolution protocol, follow it exactly. For graduate courses or special programs, additional rules may apply; verify these with the graduate advisor or program coordinator. ## When Standard Channels Do Not Resolve the Issue If instructors and department chairs cannot reach an agreement, the next step is typically the college dean’s office or the Office of the Registrar. Present the full documentation trail and a clear timeline of attempts to resolve the conflict. In rare cases involving documented disabilities or extraordinary circumstances, Disability Services or Student Affairs may provide additional support or accommodations that intersect with exam scheduling. Students should never simply skip an exam; doing so risks a failing grade or academic penalty. If the conflict stems from an administrative error in the published schedule, report it immediately so the university can issue a correction. ## Practical Tips to Avoid or Minimize Conflicts Register for courses with awareness of typical final exam patterns when possible, although the exact grid is often released after registration. Monitor the schedule as soon as it appears and recheck it after any add/drop activity. Maintain open communication with instructors throughout the semester so that potential issues surface early. Keep personal calendars updated and set reminders well before the final exam period. Students who travel or have work obligations should plan contingencies in advance rather than assuming last-minute changes will be granted.
## Additional Reliable Sources of Guidance Beyond the Registrar’s final exam page, the SDSU academic catalog contains the formal policy language governing examinations and conflicts. Academic advisors in each college can clarify procedures specific to a major or college. The student handbook may outline broader expectations for academic integrity during make-up exams. When in doubt, a brief in-person or virtual visit to the Registrar’s Office or the relevant department office provides the most current clarification without relying on secondary websites. Following these steps systematically allows most SDSU students to resolve final exam schedule conflicts and overlaps efficiently while protecting their academic standing and reducing unnecessary stress.
