1. **Visit the Official Portal:** Navigate to the Sears Card self-service website managed by Citi Retail Services. 2. **Log In:** Enter your User ID and Password. If you have not registered your card for online access, click the registration link and provide your card number, security code, and the primary cardholder's identification details to set up your account. 3. **Go to Payments:** Once logged in, navigate to the payment section of the dashboard. 4. **Add Payment Information:** Enter your bank account number and routing number. You can save this information for future payments. 5. **Select Amount and Date:** Choose to pay the minimum payment, the statement balance, the current balance, or a custom amount. Select the date you want the payment to post. 6. **Submit:** Review the details and submit your payment. You will receive a confirmation number for your records. ## How to Pay Your Sears Card by Phone If you prefer to make your payment over the phone, you can use the automated system or speak with a representative. To pay by phone:
1. **Locate the Number:** Look at the back of your Sears card for the customer service phone number. You can also find this number printed on your monthly paper billing statement. 2. **Call the System:** Dial the number and listen to the automated prompts. 3. **Provide Account Details:** Enter your Sears card number or account details when prompted. 4. **Enter Payment Information:** Provide your bank routing number and checking account number. 5. **Confirm:** Follow the prompts to authorize the payment amount and date. Please note that while automated phone payments are generally free, speaking with a live customer service representative to process a payment may incur an additional service fee. ## Information Needed Before You Start To ensure a smooth payment process, gather the following information before you begin:
* Your physical Sears Credit Card or your 16-digit account number. * Your bank routing number (a nine-digit number found on the bottom-left of your checks). * Your bank account number. * Your online login credentials (for online payments). ## Alternative Payment Methods If you cannot pay online or by phone, you can mail your payment. Send a check or money order along with the payment coupon from your monthly statement to the payment address listed on the statement. Be sure to write your account number on the check. Allow at least five to seven business days for mailed payments to arrive and process. Because account terms, phone numbers, and payment addresses can change, always verify the current payment details on your official monthly statement or by logging into the official Citi Retail Services portal.
