## How to Make a One-Time Payment Online Once your account is registered, you can make one-time payments from a computer or mobile device. 1. **Log In:** Enter your User ID and password on the Citi login page. 2. **Navigate to Payments:** Click on the "Make a Payment" button, which is typically located on the main account dashboard. 3. **Link a Bank Account:** If you have not done so already, enter your bank's routing number and your checking or savings account number. 4. **Select the Payment Amount:** You can choose to pay the minimum payment due, the statement balance, the current balance, or a custom amount. 5. **Select the Payment Date:** Choose the date you want the payment to be processed. You can schedule payments for the current day or a future date. 6. **Review and Submit:** Verify that the payment details and bank information are correct, then submit the payment. You will receive a confirmation number for your records. ## Setting Up AutoPay
To ensure you never miss a payment deadline, you can enroll in Citi's AutoPay service. This feature automatically deducts your payment from your linked bank account each month on your due date. To set up AutoPay, log in to your account, navigate to the payment settings, and select the automatic payment option. You can choose to automatically pay the minimum payment, the full statement balance, or a specific fixed amount. You can change or cancel AutoPay settings at any time, provided the changes are made before the scheduled payment processing window. ## Managing Your Account Features The Citi online portal offers several tools to help you manage your credit card account efficiently.
* **Paperless Statements:** You can opt out of paper mailings and receive electronic statements instead. Citi will send an email notification when your monthly statement is ready to view online. * **Account Alerts:** Set up email or text alerts for payment due dates, balance thresholds, and suspicious activity. * **Credit Score Monitoring:** Citi provides cardmembers with free access to their FICO Score, which is updated monthly. * **Card Lock:** If you temporarily misplace your card, you can use the lock feature online or in the app to prevent new purchases until you find it. ## Alternative Payment Methods If you cannot access your online account, Citi offers alternative ways to make your credit card payment. * **Citi Mobile App:** Download the official app on your smartphone, log in using your credentials, and follow the prompts to make a payment. * **By Phone:** Call the customer service number located on the back of your credit card. You can use the automated phone system or speak with a representative to process a payment using your bank account details. * **By Mail:** Send a check or money order to the payment address listed on your monthly paper statement. Be sure to write your credit card account number on the check and mail it several days before the due date to ensure it arrives on time.
