1. **Navigate to the Official Portal:** Access the VA TMS website through a secure web browser. 2. **Choose Your Login Method:** * **Internal Users:** If you are accessing the system from a VA network or government-furnished equipment, use your Personal Identity Verification (PIV) card for single sign-on (SSO). * **External Users:** Contractors or affiliates without a PIV card must log in using their registered username and password. 3. **Verify Your Profile:** Upon logging in, ensure your profile information, including your supervisor's name and department, is accurate to ensure training records route correctly. ## Finding and Completing Your Assessments Once logged in, your dashboard displays your current training requirements. Use the following steps to find and complete your assessments: 1. **Locate Your Assigned Training:** Look for the "My Learning" tab or the "To-Do List" on your home dashboard. This area lists all mandatory compliance training, optional courses, and scheduled assessments. 2. **Select the Course:** Click on the title of the course you need to complete. Review the course details, estimated completion time, and any prerequisites. 3. **Launch the Content:** Click the "Launch" button to open the course player. Ensure your browser's pop-up blocker is disabled, as courses often open in a new window. 4. **Complete the Assessment:** Most courses conclude with a graded assessment or quiz. Read the questions carefully and submit your answers. Note that most VA TMS assessments require a minimum passing score (typically 80%) to receive credit. 5. **Properly Exit the Course:** After passing the assessment, wait for the system to display a completion message. Click the "Exit" or "Close" button within the course player to ensure your score and completion status are transmitted back to the TMS database.

## Tracking Your Progress and Verifying Completion It is important to verify that the system has recorded your completed work. Do not assume a course is marked complete just because you finished the final slide. 1. **Check Your Learning History:** Navigate to the "Learning History" or "Completed Work" section of your profile. 2. **Verify the Status:** Locate the specific course title. Confirm that the status is marked as "Completed" and that the completion date is accurate. 3. **Print or Save Your Certificate:** Click on the certificate icon next to the completed course. Save a digital copy (PDF) of the completion certificate for your personal records and email a copy to your supervisor if required. 4. **Monitor Curriculums:** If the assessment was part of a larger curriculum, check the curriculum status page to ensure all sub-courses are marked complete. ## Troubleshooting Common VA TMS Issues

If you encounter technical difficulties while completing assessments or tracking your progress, try the following steps: * **Browser Compatibility:** If a course freezes or fails to record your score, try switching to a different government-approved browser. Clear your browser's cache and cookies before relaunching the course. * **Unrecorded Completions:** If a course you completed still appears on your "To-Do List," log out of the portal, close your browser, log back in, and check your "Learning History." * **Contact Support:** If technical issues persist, contact the VA TMS Help Desk or your local training coordinator. Do not attempt to retake the course repeatedly if the system is failing to save your progress.