## Booking Through the Patient Portal For individuals who are already established patients within the Virtua Health system, the official patient portal offers a streamlined scheduling process. * **Log In:** Access your patient portal account via the official website or mobile application. * **Select a Provider:** Choose from your list of established primary care providers or specialists. * **Choose a Time:** View open appointments, select a time that fits your schedule, and confirm the reason for your visit. Using the portal is generally the fastest way to schedule routine follow-up visits, wellness exams, and preventative care. New patients can typically register for a portal account during or immediately after their first scheduled appointment.
## Booking an Appointment by Phone If online scheduling is not available for a specific doctor, or if you need to schedule a specialized procedure or diagnostic test, booking by phone is necessary. * **Locate the Number:** Visit the official Virtua Health directory to find the direct phone number for the specific office or the general scheduling line. * **Speak to a Representative:** Call during standard business hours to discuss available times, describe your medical needs, and confirm the appointment details. * **Urgent Care and Emergencies:** If you require immediate medical attention for a non-life-threatening issue, you can look up urgent care locations on the official website. For medical emergencies, do not attempt to book an appointment online; call 911 or go to the nearest emergency room. ## Information Needed Before Booking
To ensure a smooth registration process, have the following details ready when booking online or by phone: * **Personal Details:** Full legal name, date of birth, home address, and current contact information. * **Insurance Information:** Your health insurance provider's name, member ID number, and group number. * **Reason for Visit:** A brief description of your symptoms or the purpose of the appointment. * **Referral Documentation:** If your health insurance plan requires a referral from a primary care physician to see a specialist, ensure you have obtained this referral before scheduling. ## Verifying Insurance and Details Because insurance participation, provider availability, and office hours can change, it is important to verify all details before your appointment.
You can confirm that a provider is in-network by checking the accepted insurance list on the official Virtua Health website, contacting the doctor's office directly, or calling the member services number on the back of your health insurance card.
