Because this database is public record, no username, password, or registration is required to view basic certification details. ## Accessing the Secure Agency Portal for Law Enforcement Law enforcement agency administrators, training coordinators, and authorized personnel use the secure side of the IRIS portal to manage agency rosters, submit training records, and track compliance with state standards. To access the secure agency portal: 1. Visit the official DPSST portal login page. 2. Enter the authorized username and password assigned to your agency account. 3. Complete any required multi-factor authentication steps mandated by state security protocols.
Access to this portal is restricted to personnel who have been formally authorized by their respective agencies. Unauthorized attempts to access the secure database are strictly prohibited. ## Requesting Agency Credentials If you are a training coordinator or agency administrator who needs access to the secure IRIS portal, you must request credentials through official channels. * **Agency Authorization:** Your agency head or designated representative must approve the request for access. * **Submission:** Submit the required access request forms to the DPSST Information Technology or Certification division. * **Training:** New users may be required to complete a brief orientation or training module to ensure proper data entry and compliance with state record-keeping laws.
Once approved, DPSST will issue secure login credentials via email. ## Troubleshooting Access Issues If you encounter difficulties accessing either the public or secure versions of the DPSST IRIS portal, consider the following troubleshooting steps: * **Browser Compatibility:** Ensure you are using a modern, updated web browser. Some database features function best on specific browsers. * **Clear Cache:** If the page fails to load or displays formatting errors, clear your browser's cache and cookies, then restart the browser. * **Credential Recovery:** For secure portal users, utilize the "Forgot Password" link on the login page to reset credentials. If your account is locked, contact your agency's internal system administrator or the DPSST helpdesk directly. * **System Maintenance:** DPSST periodically performs system maintenance. If the portal is offline, check the main DPSST website for scheduled maintenance announcements.
