If you are accessing the portal from an off-campus location, you may need to connect to the university's secure Virtual Private Network (VPN) first. ## Finding Community and Memorial Listings The OneSource portal and associated university directories host various resources for faculty, staff, and the wider university community. Among these resources, users may look for community notices and memorial listings. If you are trying to locate memorial information or obituaries for members of the university community, you can navigate to the official All Obituaries page. This page allows users to search for and view records of individuals.
## How to Search the Obituaries Directory When using the official All Obituaries page, you can locate specific listings using several search and filter methods: * **Name Search**: You can perform a search using either a partial or full name to find a specific individual. * **Browse by Month**: If you know the timeframe, you can browse listings grouped by the month of publication. * **Filter by Last Name**: You can filter the directory by selecting the first letter of the individual's last name. ## Information Available in Listings
When you locate a specific listing on the directory, clicking on the individual's name will open their dedicated page. Depending on the record, individual pages can contain: * The published obituary * Scheduled service information * Tribute options for leaving condolences * Links to send flowers ## Troubleshooting Portal Access Issues If you experience issues accessing the OneSource portal, there are several troubleshooting steps you can take:
* Check your internet connection and ensure you are using a supported web browser. * Verify that your credentials are correct. If you have forgotten your password, use the official password reset tool provided on the login page. * Ensure your multi-factor authentication device is active and connected to a network. * If you are off-campus, confirm whether a VPN connection is required for the specific resource you are trying to access. * Contact the Ohio State University IT Help Desk for direct assistance with account lockouts or technical errors. ## Important Limitations and Verification When searching for older records or accessing portal features, keep the following limitations in mind: * **Record Availability**: The availability of older records is not guaranteed on the platform. * **Access Requirements**: Some directories and internal pages are restricted to active staff and students, requiring a valid login. * **Information Verification**: Because directory details and access methods can change, always verify the current login procedures and record availability through the official Ohio State University website or IT service desk.
